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Read each question and consider which response best describes your opinion as it applies directly to your recent experience with the Customer Service.

Please rank your satisfaction or dissatisfaction on the following items:

How satisfied or dissatisfied are you with our hose products overall?

Comment

How satisifed or dissatisfied are you with the quality of our hose products?

Comment

How satisfied or dissatisfied are you with our lead time?

Comment

How satisfied or dissatisfied are you with the delivery of our products?

Comment

How satisfied or dissatisfied are you with our communication of changes to your order status?

Comment

How satisfied or dissatisfied are you with our communication of product changes?

Comment

How satisfied or dissatisfied are you with the level of technical support we provide?

Comment

How satisfied or dissatisfied are you with our responsiveness to quotes and pricing?

Comment

How satisfied or dissatisfied are you with your representative's responsiveness to your questions and inquiries?

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How satisfied or dissatisfied are you with our ability to adapt and respond to your needs?

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How satisfied or dissatisfied are you with our understanding of your company and marketplace needs?

Comment

How satisfied or dissatisfied are you with the ease of doing business with us?

Comment

How satisfied or dissatisfied are you with the availability and outreach of our sales, marketing and product information?

Comment

How satisfied or dissatisfied are you with the frequency that your representative calls on you?

Comment

Are you: (below are the options to select from)

Where does your product ship from? (below are the options to select from)

On a scale of 0 to 10, how likely are you to recommend Anchor Coupling to a friend or a colleague? with 0 being not at all likely and 10 being absolutely would recommend

Comments.

What is the number one thing you would like us to work on over the next year?

Do you have any other comments, questions or concerns?